Community Engagement and Self-Service

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Smart Service Solutions

About Purple Forge

Purple Forge is an award-winning Software as a Service (SaaS) provider of mobile-first community engagement and self service solutions.   Purple Forge helps our customers reduce service delivery cost, increase customer experience  and gain insights into unmet needs.

Purple Forge’s Smart Service Solutions platform delivers a wide range of pre-packaged solutions with optional features and customization for: Governments, Venues, Retail, Destination Marketing Organizations, Telecommunications Service Providers, Financial Institutions, Membership-based Organizations, and Healthcare.

Purple Forge has deployed hundreds of solutions for a wide range of customers, including:

Our Smart Service Solutions platform offers comprehensive features that span:  Web, Mobile, Wearables, Social, Location Based Services (LBS), Proximity Based Services (iBeacons), Internet of Things, Cognitive Computing and Natural Language Processing (NLP).

Purple Forge is an IBM Watson Ecosystem Partner and the Purple Forge Smart Service Solutions platform includes advanced IBM Watson capabilities.

IBM Watson Partner pos b

Purple Forge is partnered with TELUS for Smart City apps.


Ask us about how how we can help you reduce reduce costs, improve customer service and gain insights into unmet customer needs to allow you to further reduce costs and improve service delivery.

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Press Releases, Media Coverage, Blog, Knowledge Base Articles

Latest News

Sample ballots for all 21 municipalities are now available on the new County Clerk elections website,, and on the Union County Votes app, a free download for mobile devices, County Clerk Joanne Rajoppi reminds residents.  

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Join Purple Forge at IBM World of Watson for a talk on “Community Engagement and Self-Service in the Age of Cognitive Computing, Mobile and IoT”

Tuesday, 5:00 PM – 5:45 PM | South Pacific B | Session ID: 2678A

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Monmouth County Clerk Christine Giordano Hanlon announced the launch of the new and free mobile app, Monmouth County Votes, available for download in the Apple App Store and Google Play Store.

The app is designed to give voters easy access to all information regarding elections and voting.

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What Our Customers Think

High level of professionalism; High level of ability to customize their services/products; Good communication.

Purple Forge is a wonderful partner – they are responsive and very knowledgeable.  With Purple Forge we have been able to introduce advanced mobile technologies that will be increasingly important to us, our tenants and visitors. We are very excited to take advantage of the opportunities to provide new revenue generating services such as dynamic deals, and interactive location-based visitor services. Feedback from tenants and users has been very positive.

Purple Forge certainly does deliver on their promise. In developing our mobile app, their staff was easy to work with and provided excellent technical support!

The conference app provided great value to our conference. As the conference chair, it was great to have all the information that delegates and sponsors needed to know about the conference in one easy to use application that could be sent out ahead of time.

Responsible for Elections in 2016, 2017?

Are you a government official responsible for elections? We can help you engage and service voters.

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