Purple Forge is an award-winning Software as a Service (SaaS) provider of mobile-first community engagement and self service solutions. Purple Forge helps our customers reduce service delivery cost, increase customer experience and gain insights into unmet needs.
Purple Forge’s Smart Service Solutions platform delivers a wide range of pre-packaged solutions with optional features and customization for: Governments, Venues, Retail, Destination Marketing Organizations, Telecommunications Service Providers, Financial Institutions, Membership-based Organizations, and Healthcare.
Our Smart Service Solutions platform offers comprehensive features that span: Web, Mobile, Wearables, Social, Location Based Services (LBS), Proximity Based Services (iBeacons), Internet of Things, Cognitive Computing and Natural Language Processing (NLP).
Purple Forge has deployed hundreds of solutions for a wide range of customers, including:
- Smart City clients include the cities of Denver, Long Beach, Edmonton, Surrey, Mississauga and Ottawa
- Government clients include the Canadian Polar Commission, Government of Canada and Province of Manitoba
- Healthcare clients include Norfolk General Hospital, Royal Mental Health Centre Ottawa, and First Steps Fertility Clinic
- Association clients include the New Hampshire NEA, Institute of Scrap Recycling Industries and Ontario Secondary School Federation of Teachers
Purple Forge is an IBM Watson Ecosystem Partner and the Purple Forge Smart Service Solutions platform includes advanced IBM Watson capabilities.
Ask us about how how we can help you reduce reduce costs, improve customer service and gain insights into unmet customer needs to allow you to further reduce costs and improve service delivery.More Information