Community Engagement and Self-Service

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Smart Service Solutions

About Purple Forge

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Purple Forge is an award-winning Software as a Service (SaaS) provider of mobile-first community engagement and self service solutions.

Purple Forge helps our customers reduce service delivery cost, increase customer experience  and gain insights into unmet needs.

Purple Forge’s Smart Service Solutions platform delivers a wide range of pre-packaged solutions with optional features and customization for: Governments, Venues, Retail, Destination Marketing Organizations, Telecommunications Service Providers, Financial Institutions, Membership-based Organizations, and Healthcare.

Purple Forge has deployed hundreds of solutions for a wide range of customers, including:

Our Smart Service Solutions platform offers comprehensive features that span:  Web, Mobile, Wearables, Social, Location Based Services (LBS), Proximity Based Services (iBeacons), Internet of Things, Cognitive Computing and Natural Language Processing (NLP).

Purple Forge is an IBM PartnerWorld member and Powered by Watson.

Purple Forge is partnered with TELUS for Smart City apps.

Telus

Ask us about how how we can help you reduce reduce costs, improve customer service and gain insights into unmet customer needs to allow you to further reduce costs and improve service delivery.

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Press Releases, Media Coverage, Blog, Knowledge Base Articles

Latest News

Union County Clerk Joanne Rajoppi encourages voters with mobile devices to download the free Union County Votes app to receive complete information for the upcoming General Election on November 8.

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StatCounter Global Stats finds that mobile and tablet devices accounted for 51.3% of internet usage worldwide in October compared to 48.7% by desktop.

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Ms. Rajoppi advised voters who are interested in using a Vote by Mail ballot to download the free Union County Votes app for mobile devices.

“Union County Votes has just added a new button labeled “Early Voting,” said Ms. Rajoppi. “It provides voters with on-the-go access to information about obtaining and casting a Vote by Mail ballot.”

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Testimonials

What Our Customers Think

I have worked very successfully with Purple Forge to develop two different apps that each presented some tough challenges on Blackberry, Android and Apple platforms.

They’ve been an incredible company to work with and some of the technology that’s come up for youth…and really engage them in social media and cool things has been quite awesome.

Purple Forge was one of the best vendors I have worked with.  They were responsive, worked with me to find solutions to what I wanted to do, and often provided new and different ideas.

Purple Forge is a wonderful partner – they are responsive and very knowledgeable.  With Purple Forge we have been able to introduce advanced mobile technologies that will be increasingly important to us, our tenants and visitors. We are very excited to take advantage of the opportunities to provide new revenue generating services such as dynamic deals, and interactive location-based visitor services. Feedback from tenants and users has been very positive.

Responsible for Elections in 2016, 2017?

Are you a government official responsible for elections? We can help you engage and service voters.

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