Community Engagement and Self-Service in the Age of Cognitive Computing, Mobile and IoT

Join Purple Forge at IBM World of Watson for a talk on “Community Engagement and Self-Service in the Age of Cognitive Computing, Mobile and IoT”

Tuesday, 5:00 PM – 5:45 PM | South Pacific B | Session ID: 2678A

 

This session will talk about practical uses and values of cognitive computing and mobile technologies to help governments and businesses reduce service delivery costs, improve customer experience and gain insight into unmet needs. It will demonstrate and review case studies based on pilots with the City of Surrey and City of Ottawa. Also, it will discuss implications and opportunities related to IoT devices, proximity services, location based services and emerging technologies.