Artificial Intelligence to Aid in City Services

Will the days of having to call law enforcement, city hall or searching through the city website for information regarding laws, community news or how to get in touch with the right people soon be over?

The role of technology is continuing to have a tremendous influence on the way people live their lives, and there may soon be an option for communities to use artificial intelligence instead of having to call or search for answers regarding city laws, services and places to visit. Recently Purple Forge a smart service solution platform, and IBM Watson technology have teamed up to create My Surrey which is a city run phone application for the city of Surrey in British Columbia.

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