Community Engagement and Self-Service

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Smart Service Solutions

About Purple Forge

Purple Forge is an award-winning Software as a Service (SaaS) provider of mobile-first community engagement and self service solutions.

Our customers include: governments, venues, telecommunications service providers, financial institutions, healthcare and membership-based organizations.

Purple Forge’s platform and smart connected apps offer a comprehensive set of features that span web, mobile, wearables, social, location based services, iBeacons, cognitive computing and the Internet of Things.

Purple Forge helps our customers increase their community engagement, gain insights into unmet needs, and reduce service delivery costs.

Purple Forge has deployed hundreds of apps for a wide range of customers:

  • Smart City apps clients include the cities of Denver, Long Beach, Edmonton, Surrey, Mississauga and Ottawa
  • Government clients include the Canadian Polar Commission, Government of Canada and Province of Alberta
  • Healthcare clients include Norfolk General Hospital, Royal Mental Health Centre Ottawa, and First Steps Fertility Clinic
  • Association clients include the New Hampshire NEA, National Mining Association and Ontario Secondary School Federation of Teachers

Purple Forge is an IBM Watson Ecosystem Partner.

Purple Forge is partnered with TELUS for Smart City apps.

Ask us about how how we can help you reduce reduce costs, improve customer service and gain insights into unmet customer needs to allow you to further reduce costs and improve service delivery.

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Press Releases, Media Coverage, Blogs

Latest News

Purple Forge helps telecom operators deliver new subscription-based services that expand their offerings beyond traditional connectivity. Ottawa, Canada, February 1, 2016 (Newswire.com) – Purple Forge will showcase its advanced Smart Service Solutions platform and associated pre-packaged solutions for helping telecom operators monetize their assets and create new subscription-based revenue streams. Purple Forge will be at… Read More

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Citizens are increasingly accessing information and services using smartphones which is triggering governments to transform how they drive citizen engagement and self-service for Elections. ​​​​​​​​​Elections Canada reports that the average voter turnout for Canada’s general elections since 1867 has been 70.7% and is trending downwards.  The same trend is evident at provincial general elections, for… Read More

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  Elections Manitoba releases new mobile app

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Elections Manitoba launches app

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Citizens are increasingly accessing information and services using smartphones which is triggering governments to transform how they drive citizen engagement and self-service for Elections. Ottawa, Canada, January 12, 2016 (Newswire.com) ​​​​​​​​​Elections Canada reports that the average voter turnout for Canada’s general elections since 1867 has been 70.7% and is trending downwards.   High voter turnout… Read More

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Industry research has identified the following as driving customer service improvements in government organizations: Regulations, policies or mandates – 42.8% Commitment and support from senior leadership – 54.1% Internal customers who use your organization’s services (employees) – 36.5% External end users of your organization’s services (citizens, businesses, etc) – 63.5% Private sector technology innovation –… Read More

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Testimonials

What Our Customers Think

High level of professionalism; High level of ability to customize their services/products; Good communication.

Purple Forge certainly does deliver on their promise. In developing our mobile app, their staff was easy to work with and provided excellent technical support!

The conference app provided great value to our conference. As the conference chair, it was great to have all the information that delegates and sponsors needed to know about the conference in one easy to use application that could be sent out ahead of time.

Easy to work with.  Understood the need for our organization and was able to create a tech solution that worked best for our organization.

Responsible for Elections in 2016, 2017?

Are you a government official responsible for elections? We can help you engage and service voters.

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